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Notice to Change Physician of Record
(C-23)
Introduction
Important — Complete all sections of this form with as much information as possible.

Part 1 — Injured worker section
This form is used to request a change of physician. The injured worker completes this form and sends it to the Managed Care Organization (MCO) for processing. In order for the change of physician to be processed, the injured worker must select a BWC certified medical provider. Only those medical services and items related to the allowed conditions of the claim will be reimbursed. This form can also be used to request authorization for a change of physician to the self-insured employer.

Required information
Required injured worker information
  • New physician’s name, phone number, and address, including city, state, and ZIP code.
  • If treatment has started with new physician, list the date that treatment began.

Injured worker must sign and date Part 1 of this form prior to sending to MCO.

Part 2 — MCO section

  • MCO must complete Part 11 of this form.
  • MCO will notify BWC via EDI (148) of change of physician within 24 hours of notification by the injured worker.
  • MCO will list allowed conditions and corresponding IC-9-CM codes in part 11.
  • MCO will sign and date physician change request.
  • MCO will send copies of change of physician request to:
    • MCO claim;
    • Injured worker;
    • Requested physician;
    • Former physician.

Complete the forms
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Are you missing some of the required information? If so, you may return here at a later time when you have all the information you need, and complete this online form. Or, you may print a blank copy of the form to complete by hand and either mail or fax it to BWC.
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