PBM — ACS State Healthcare is BWC’s Pharmacy Benefits Manager and is the sole processor of drug bills for state-fund, black lung and Marine Industrial Fund claims. ACS can assist pharmacies with questions about bill submission and prescribers with questions about requests for prior authorization.
To contact ACS call 1-800-OHIOBWC, and follow the prompts.

BWC pharmacy consultant — Send questions or comments about outpatient drug benefits, the outpatient medication prior authorization program or other related matters to BWC’s pharmacy consultant.
Pharmacy Consultant
Ohio Bureau of Workers’ Compensation
Injury Management Services Division
30 W. Spring St., 23rd floor
Columbus, OH 43215-2256

MCOs — Since BWC’s PBM does not reimburse for compound medications, durable medical equipment or medical supplies purchased at a pharmacy, contact the injured worker’s managed care organization (MCO) regarding these services. To find out the correct MCO using the injured worker’s claim number, call 1-800-OHIOBWC or use the Claim parties' contact info service offering.