Media Advisory: March 13, 2009

BWC Launches Web-Based Training for Medical Providers

Web streaming tutorials guide medical professionals through BWC processes

COLUMBUS – The Ohio Bureau of Workers’ Compensation (BWC) has launched a series of informational online videos created for BWC’s medical provider network. The videos are intended to orient newly certified medical professionals with BWC’s systems and processes, and to enhance their overall knowledge of the workers’ compensation system.

“We have identified an ongoing need for enhanced provider education, particularly for new providers just beginning to do business with BWC,” said BWC Administrator Marsha Ryan. “A well-informed network of medical providers is crucial to effectively serving injured workers so they can return to work quickly. We will continue to enhance this offering for the medical community and other BWC customer groups, with the intent of sharing useful information designed to benefit employers and injured workers.”

The tutorials are the result of an initiative by BWC’s Medical Services Division to more effectively serve the provider community and expand outreach to recruit and maintain a pool of topnotch providers. The nine videos currently available cover a number of topics, including:

• Intro to Workers' Comp for Medical Providers;
• Completing the First Report of Injury;
• Completing the Physician's Request for Medical Service or Recommendation for Additional Conditions for Industrial Injury or Occupational Disease;
• Completing the Request for Temporary Total Compensation;
• Completing the Physician’s Report of Work Ability;
• Navigating the Medical Providers section of ohiobwc.com and creating an e-account;
• General billing instructions and commonly accepted billing forms;
• Alternative Dispute Resolution & Medical Billing Dispute Overview;
• Frequently Asked Questions.

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