Media Advisory: Jan. 27, 2009

BWC Board of Directors to Host Public Forum on Paperwork Reduction

COLUMBUS – Ohio business owners, medical providers, stakeholders, injured workers and other interested parties are encouraged to attend an upcoming open forum with the Ohio Bureau of Workers’ Compensation (BWC) Board of Directors. The topic of discussion will be opportunities for paperwork reduction at the agency.

The forum will be held from 9:30 to 11:30 a.m. on Thursday, February 19 in the auditorium of the William Green Building, located at 30 W. Spring St., Columbus.

During the forum, the Board of Directors will hear comments on how BWC can reduce its reliance on printed material while making communication with the agency more customer friendly. Topics for discussion include:

• Eliminating duplicate, confusing or unnecessary forms;
• Cost avoidance/cost reduction opportunities;
• Opportunities for process changes that result in measurable improvements in efficiency and effectiveness;
• Opportunities to use electronic communication rather than paper; and
• Suggestions for providing more responsive customer service through clearer, more efficient communication.

Those interested in participating in the public forum are encouraged to pre-register by 5 p.m. Monday, February 16. Speakers will be registered on a first-come, first-served basis. Registration forms are available online at ohiobwc.com. On-site registration will also be accepted.

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