Media Advisory: June 26, 2008

BWC Board of Directors Hears Public Input on Medical Services

COLUMBUS – The Ohio Bureau of Workers’ Compensation (BWC) Board of Directors today held its second public forum on medical services. Today’s forum enabled employers, injured workers and interested parties to discuss their perspectives and experiences on issues related to the coverage, level of benefits and treatment for medical care, vocational rehabilitation and pharmaceutical services. The Board also heard testimony related to best practices for assuring efficient and effective delivery of the managed care process.

“Quality, timely, cost-effective medical treatment, outstanding services and ease in navigating the workers’ compensation system are extremely important in the successful treatment and recovery of Ohio’s injured workers,” said BWC Chief of Medical Services Bob Coury. “The candid statements by those who testified today will be invaluable in addressing BWC’s medical service programs. In reforming BWC operations and programs, it is our goal to ensure our medical services provide employers and injured workers with the best possible access to quality, cost-effective and timely delivery of care when they need it most.”

Approximately 25 people addressed the Board. Remarks focused on a range of issues including injured workers’ personal medical experiences; provider concerns regarding system complexity; and suggestions for various program improvements. Several injured workers expressed their frustration with BWC processes and limitations related to medical specialists and treatments. In addition, speakers representing the medical community discussed the benefit of various therapies in the recovery of injured workers, and the positive impact timely and accurate treatment has on the financial well-being of Ohio employers.

Most speakers noted their appreciation to the BWC Board of Directors and the agency’s new leadership in recognizing the need for reform to better serve Ohio’s injured workers and the employer community. In his closing remarks, Board Chairman Bill Lhota said, “In my opinion it is extremely important that this board hears from you. We will continue these forums in the future. They provide us with valuable input from those who utilize Ohio’s workers’ compensation system.”

For details of the BWC’s plan to restore operational excellence, visit www.ohiobwc.com/reform.

# # #

Contact: Keary McCarthy
614-644-8944 or 614-312-7272
mccarthy.keary@bwc.state.oh.us

Contact: Maria Smith
614-728-8045 or 614-205-5709
mccarthy.keary@bwc.state.oh.us