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Have Questions? Need Assistance? We're Here to Help!
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Contact BWC’s toll-free customer assistance line 7:30 a.m. to 5:30 p.m. EST
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Phone Number:
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1-800-OHIOBWC (1-800-644-6292)
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TTY Number:
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1-800-BWC-4-TDD (1-800-292-4833)
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Fax Number:
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1-877-520-OHIO (6446)
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Mailing Address:
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BWC 30 W. Spring St. Columbus, Ohio 43215-2256
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E-mail:
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Send us a message
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BWC’s Automatic
office locator can provide you with the office address, phone and
fax numbers of the local customer service office nearest you. These offices
handle lost-time
claims. If you have a medical-only
claim call the toll-free customer assistance number above.
If you are having trouble with your online Dolphin
account, call the toll-free number above and follow the options for assistance.
Do you suspect fraud? If so, you can report it to BWC online. Simply
click here to fill out the Fraud Allegation
Form.
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BWC’s stakeholder relations department works with business and labor organizations
to provide information and address issues related to Ohio's workers' compensation system.
For more information, contact BWC's stakeholder relations department.
If you have concerns about your claim or policy and have been unable to resolve
them through BWC or IC, contact the Office of the Ombudsperson.
Phone Number: 1-800-335-0996 (toll-free, nationwide)
Fax: (614) 644-1998
E-mail: Ombudsperson
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