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OhioBWC - Home: Contact Us
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Have questions? Need assistance? We're here to help!
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BWC
The customer contact center is open from 7:30 a.m. to 5:30 p.m. EST.
Toll-free: 1-800-OHIOBWC (1-800-644-6292)
TTY: 1-800-BWC-4-TDD (1-800-292-4833)
Fax: 1-877-520-OHIO (6446)
Mailing address: BWC 30 W. Spring St. Columbus, OH 43215-2256
E-mail: Send us a message.
BWC e-account (user ID and password)
If you’re having trouble with your e-account, call the toll-free number above and follow the options for assistance.
Automatic office locator
Find the address, phone and fax numbers for the BWC customer service office nearest you.
These offices handle lost-time claims.
If you have a medical-only claim, call the toll-free customer assistance number above.
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Ombuds Office
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If you have concerns about your claim or policy and have been unable to resolve them through BWC or the
Industrial Commission of Ohio, contact the Ombuds Office.
Live Ombuds Web chat: Start a chat session.
Toll free (nationwide): 1-800-335-0996
Fax: 614-644-1998
E-mail: Ombuds Office
Do you suspect fraud?
If you suspect workers’ compensation fraud, use the Fraud Allegation Form
on this Web site to report it. You can remain anonymous.
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