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Medical treatment and
return-to-work practices
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3. Medical treatment and return-to-work practices: Early return-to-work strategies help injured or ill workers return to work.
Requirements - medical treatment
Establish a post-injury or disability management policy and procedure consistent with the Health
Partnership Program (HPP) to help injured or ill employees obtain quality medical care and return to work.
Components of the disability management procedure will include, at a minimum:
- Informing employees of procedures for obtaining medical treatment, including informing employees of the selected managed care organization (MCO);
- Immediate reporting of injuries and illnesses to a supervisor;
- Regular communication with injured employees who are off work;
- Investigation of all injuries or illnesses within 24 hours to identify process and corrective measures;
- When not prohibited by labor agreement, a modified-duty or transitional-work program that allows
employees to return to work in a productive capacity during the recuperative period.
Implementation
Quality medical care provided in a timely manner helps injured or ill employees and promotes claims cost
containment. Establishing effective working relationships with health-care providers is crucial for overall
success.
Take the following steps to facilitate the medical process and provide early intervention and successful
medical management:
- Create effective open lines of communication with a clinic, hospital or physician;
- Educate health-care providers about the nature of your business, its risks and your control strategies;
- Build strong working relationships with health-care providers so each party understands roles, responsibilities and expectations.
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