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E-account |
An e-account (user ID and password) allows you to access personal, secure
information about your individual claim or policy. To do e-business with BWC,
you should
create an e-account.
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Note: Your claim or policy number is different from your e-account.
You must create an e-account on this Web site.
While a BWC employee may ask you for your claim or policy number, NO BWC employee
will ask for your e-account (user ID and password). Do not give your e-account to
anyone.
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A primary account is the first e-account established by an individual.
The individual who establishes the primary account, the primary user,
manages that e-account. This includes adding secondary users, deleting
secondary users and transferring primary status to another user.
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For those organizations that have multiple individuals who need access to their
information online, i.e., several people in the human resources department of a
large company who manage workers' compensation, BWC offers a secondary account.
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The primary user, the first person to create a BWC e-account is the only person that
can add or delete secondary users for that account. Secondary users can access the
same information as the primary user.
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Note: Injured workers cannot add secondary users to their e-accounts.
However, they can authorize online designees to act on their behalf.
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An online designee is anyone (family member, spouse, friend, attorney, etc.) you
authorize to access personal, secure information on BWC's Web site. This means
the online designee can act on your behalf online, i.e. file a BWC form. Online
designees only have this type of access on this Web site. They cannot represent
you at any hearings or receive copies of any correspondence from BWC unless they
are a legal representative.
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To delete an online designee,
you will need to follow the instructions listed below.
- Click on the checkmark next to Delete Designee Associations.
- Read the information under How to end a relationship with an online designee.
- Click on Delete a Designee.
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Injured workers and employers have the right to hire an authorized representative or
third party administrator (TPA) to represent them in workers' compensation matters.
BWC has approved these individuals or entities through our formal authorization process.
You cannot add, change or terminate an authorized representative through this Web site.
However, you can get the information you need to begin the process here.
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Begin process now.
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Whether you are an injured worker or employer, if BWC has approved your legal authorized
representative, you do not have to make them an online designee. BWC will automatically
recognize that existing relationship. However you must create an e-account for yourself
before your representative can access your information online.
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If your legal representative has not been formally authorized by BWC, you can still make
them an online designee until BWC completes the authorization process. You can
add or delete an online designee
through this Web site. All designees must be registered with BWC first. Then you can add them to your
e-account as an online designee, which gives them access to all of your secure information online.
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Finally, if you dismiss your legal authorized representative, you must delete that
representative as an online designee. Simply dismissing a representative in writing
does not terminate access to secure information on our Web site. You must delete the online
designee from your e-account to terminate online access.
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