Requesting a Change of Physician

If you want to change your physician of record (POR) you must notify your managed care organization (MCO) in writing. The notification must include the name and address of the new physician, the reason for the requested change and your signature. An injured worker may only have one POR at any given time. In claims where more than one physician treats the injured worker, there still can only be one recognized POR.

Your MCO may not dispute your selection of a POR or deny your request to change to a non-BWC-certified provider. However, if you change to a non-BWC-certified provider, your MCO must clearly communicate to you at the time of the request that you will be responsible for your medical payments and will have no recourse against the MCO, BWC or your employer.

If your employer is self-insuring, you should contact your employer to obtain information concerning choosing a physician.