Vocational rehabilitation

Vocational rehab helps injured workers with lost-time claims safely return to work or maintain employment. These services are individually tailored to the needs of injured workers and their work environment. By initiating services early in the life cycle of the claim, rehab outcomes are more likely to be successful. An early return to work benefits both the injured worker and employer.

Managed care organizations (MCOs) will work directly with you, the injured worker and the employer to find creative ways to allow the injured worker to remain at work or return to work. The MCOs coordinate these interventions, which may include:

• Modifying the work tasks or providing assistive tools and equipment;
• Developing supervised programs, which allow the injured worker to gradually increase hours or work loads;
• Coordinating transitional work programs that provide progressive work-site therapy;
• Locating appropriate employment for the injured worker in a different type of work, if needed.

As a provider, you may help the MCO coordinate the vocational rehab plan to provide the injured worker a safe transition back to the job. You also may help identify when the injured worker needs specialized services or assistance in changing jobs. Contact the MCO about specific remain-at-work or return-to-work services.

Anyone may refer an injured worker to rehab. To make a referral, contact the injured worker's MCO or the BWC customer service office.