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Do

  • Submit bills to the appropriate managed care organization (MCO);
  • Submit bills according to formats specified by BWC;
  • Use the BWC-issued, 11-digit provider number in box 25 on the CMS-1500 or box 11 on the C-19;
  • Use the BWC-issued, 11-digit group or pay-to provider number in box 33 of the CMS-1500 or box 14 on the C-19;
  • Indicate the diagnosis code in box 24E or the diagnosis reference number in box 21 on the CMS-1500. For the C-19, refer to box 19 for all line items of the bill, regardless of the provider type;
  • Indicate the two-digit, place-of-service code in box 24B on the CMS-1500 or box 16 on the C-19;
  • Follow form completion guidelines in the Provider Billing and Reimbursement Manual (BRM);
  • Attempt to resolve outstanding billing issues with the appropriate MCO.

Don't

  • Submit bills with the First Report of Injury (FROI);
  • Balance bill the injured worker or ask for co-payment;
  • Request payment from the injured worker for reimbursable covered services;
  • Unbundle charges.

Click here to access the BRM online.

Click here to access the MCO Directory.

Click here to access provider forms.


 
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