Through our Web site, providers, injured workers, employers and authorized representatives can view
documents stored in BWC’s imaging repository system. To better manage the hard copy information gathered
as part of managing a claim, BWC takes an electronic snapshot (i.e., an image) of many documents received
from injured workers, employers, authorized representatives, medical providers and managed care
Click here to view Claim documents.
BWC’s Web site features a guided tour, which is used to assist our customers, other governmental agencies
and other insurance carriers in understanding the Ohio workers’ compensation system. Three guided tours
are available for each of our primary customers – injured workers, employers and medical providers.
Although each is written to address these customers’ particular needs, users are encouraged to access all
of the guided tours to learn about the issues and questions affecting injured workers, employers and
Primary E-Account/Secondary Users
Injured workers, employers, authorized representatives and medical providers can access specific claim
data on BWC’s Web site by establishing a secured electronic account (i.e., an “e-account”). An e-account
allows these users to perform a variety of functions, including, but certainly not limited to, applying
for coverage, viewing bill payment histories, and updating home addresses.
When an e-account is established, users are requested to provide a variety of data, including if they, or
another person, will be responsible for administering the account (i.e., primary e-account users). Only
primary e-account users can update account data and add/delete other users (i.e., secondary e-account
users). Primary and secondary accounts exist not only to assure the security and integrity of individual
and organizational information, but also to allow multiple users associated with a claim, employer or
provider to manage critical data. BWC does not specify criteria for becoming either a primary or secondary
e-account user; rather, this is an individual or organizational decision.